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Report Loss, Theft or Fraud Credit Card

Please email or call as soon as possible once you discover that your Desjardins Credit Card is lost, stolen or defrauded.
Representatives are available 24 hours a day, 7 days a week.

Personal Desjardins Credit Card
In Canada and United States: 1-800-363-3380
Other countries (collect): 1-514-397-4610

Business Desjardins Credit Card
In Canada and United States: 1-800-VISA-911 (1-800-947-2911)
Other countries (collect): 1-410-581-9994

Additional resource: What to do in case of fraud?