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Online Banking
Features | e-Caisse FAQ | Get Started Now!
Caisse Financial Group is proud to offer the convenience and freedom of e-Caisse, our full-featured online banking service that has been designed with you, the member in mind. Through e-Caisse you
can now do almost all of your banking
from home, the office or virtually anywhere. Checking your account
balance, transferring money, paying
bills or managing your investments is
available to you 24 hours a day. That means that you can now do your
banking whenever it is most convenient
for you – no more standing in line or rushing to Caisse Financial Group before
it closes.
To use e-Caisse all you need is Internet access, your personal
12-digit access code (which is the same
number as your 12 digit LA TELE-CAISSE™ access code) and your
personal identification (PIN) number. Simply go to the Caisse Financial Group secure
web site,
enter your LA TELE-CAISSE™ access code and PIN in the member log-in area to proceed. If you have not signed up for LA TELE-CAISSE™ service,
or do not have a 12-digit access code,
click Get Started Now or contact your Caisse
Financial Group for assistance.
With e-Caisse You Can Do The Following:
 View your current account balances and complete statement
Keep informed about Caisse Financial Group promotions, products and services
Apply for a loan
Find financial planning assistance
Access and manage online investments
Access helpful financial tools
Send us a message
...and much more!
Here are answers to some common questions about e-Caisse and Internet banking:
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Q:
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How easy is it to bank online? |
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A:
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Banking online is quite simple. Our help link on the Caisse Financial Group secure web site, provides you with assistance every step of the way. But if you do get stuck, you can always call your branch for assistance.
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Q:
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Is it true I can access my account information any time of day or night? |
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A:
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Absolutely – which is the best part of banking with e-Caisse. You can access your account information 24 hours a day, seven days a week, including weekends and holidays. Online banking can be done on your time, at your convenience.
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Q:
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What exactly can I do online? |
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A:
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Almost everything you can do in person at your local branch. For example, you can view your account information, transfer money between accounts, learn about our financial planning services, arrange for electronic bill payments, apply for a loan, find out more about the latest Caisse
Financial Group promotions or access tools to help you with your financial planning. |
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Q:
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How secure is my private account information on e-Caisse? |
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A:
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The security of online banking is very similar to that of ATMs (Automatic Teller Machines). Like the ATM system, no one else has access to your private online account information. Without your Caisse
Financial Group member number and password, no one can log into your account. Also, any information you transmit on e-Caisse is encrypted and cannot be accessed or tampered with by outside sources. |
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Q:
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Can I do my business banking online through e-Caisse? |
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A:
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Certainly. Online banking with e-Caisse is perfect for most of your business banking needs – and lets you do your banking on your time, when it is most convenient for you. |
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Q:
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Can I still drop by my branch to do banking? |
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A:
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Of course! Our staff is always happy to see you and pleased to help with your in-person banking needs, whether you are discussing investments or renewing your mortgage. We’ll still be here…so drop by anytime. |
Follow these two easy steps to get started with e-Caisse:
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Step 1.
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Log on to the Caisse Financial Group secure website – e-Caisse. You will be prompted to enter your Access Code (which is your 12-digit LA TELE-CAISSE™ access code) and your personal identification number (PIN) to access eCaisse online banking. |
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Don’t Have A 12-Digit Access Number? |
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If
you have a 7-digit LA TELE-CAISSE™ number, contact your branch for a 12-digit access code.
If you have not
signed on for LA TELE-CAISSE™, contact your branch to get the required identification numbers. |
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Step 2.
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Hit “enter” on your keyboard. You will then be taken to the e-Caisse home page, from which you will be able to begin online banking. |
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